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The Majestic Boeing 747 (Image Credit: briYYZ @ Flickr) |
(Note: This post was originally a note on my Facebook profile)
I came across British Airways' latest commercial for the 2012 London Olympics on You Tube today and it brought back a flood of countless memories of days when I worked never ending night shifts with British Airways (BA) at Indira Gandhi International Airport in Delhi. Having been an international traveller from an early age I've always loved airports long before I began working at one. I love airports not only for the buzz and excitement of them, but also for how they never sleep, how alive they are at all times and of their promise of freedom and travel and journeys to far away places- places that you've only probably heard of, or seen as a tiny little dot on a map. But most of all I love how an airport unleashes you're imagination in a million ways, giving you the ability to dream and imagine and conjure up images of lands and people far away who may not look like us, but yet are so much like us.
As
my first job it gave me great joy helping clueless passengers wandering around
the airport, giving them directions with a smile on my face- no matter how
sleep deprived I was, scanning bags, handing out boarding passes, getting my
hands and clothes dirty overlooking bags being loaded into baggage
containers-making sure each bag that went on that flight was accounted for,
almost being frozen on the tarmac on cold winter nights making sure the baggage
hold closed on time, handling flight delays and fog diversions, along with
cranky and irritated passengers who had already lost their bags or were about
to miss a connecting flight out of London, haggling with difficult and
lecherous Immigration and Customs officials to get a piece of paper signed or
stamped, and finally the joy of having "All on board" so we could
finally close that aircraft door, get an on time departure and go get ourselves
that much needed cup of coffee.
But
despite all the hard work and broken backs the fact that I helped that flight
land safely in London and the joy of knowing that I helped (even though in a
tiny way) to get some one home, or send someone off happily on a long awaited
vacation, or to that all important meeting or to their best friends wedding was
unmatched and gave me a high nothing else could have. A heartfelt smile or a
generous thank you and handshake (or even a hug in some cases) from a passenger
was all it took to make all those long, tiring nights worth it- just knowing
that you made someone's journey a little less stressful if nothing else by
going out of you way for five minutes, or by just listening to what they had to
say, was enough to make me feel proud of what I did for a living and being the
face of an airline that people loved and trusted (not all the time, but then
you can't keep everyone happy can you!)
For
all the folks from BA who I've tagged (or forgotten to tag), all I want to say
is thank you for your wonderful company on flights BA 142 and BA 256 from Delhi
to London :)
I've
also tried to add the link of the You Tube video I mentioned in the beginning
of this post. Take a look-it's cute!
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